Privacy Policy

Information We Collect

When you use our website or place an order, we may collect the following information:

– Name and surname
– Billing and shipping address
– Email address
– Phone number
– Order details
– Payment and transaction information
– IP address and technical website usage data
– Messages or information you send through our contact forms

We only collect information that is necessary to provide our services, process orders, communicate with customers, and improve the website experience.

How We Use Your Information

We may use your personal information for the following purposes:

– To process and fulfill your orders
– To arrange shipping and delivery
– To contact you about your order
– To provide customer support
– To manage payments, invoices, and accounting records
– To improve our website, products, and services
– To comply with legal obligations
– To prevent fraud, misuse, or unauthorized transactions

Payment Information

Payments are processed through the payment methods available at checkout. Aisha Art does not store full credit card details on this website. Payment data may be processed securely by third-party payment providers according to their own privacy and security policies.

Shipping and Delivery

Your name, address, phone number, and order details may be shared with courier or shipping service providers only for the purpose of delivering your order.

Cookies

Our website may use cookies and similar technologies to improve site functionality, remember user preferences, analyze website performance, and support the shopping experience.

Essential cookies may be required for cart, checkout, account, and security functions. If analytics, advertising, or marketing cookies are used, this policy may be updated and additional cookie preferences may be provided.

Third-Party Services

We may use trusted third-party services for payment processing, shipping, website hosting, analytics, email communication, or website functionality. These service providers may process limited personal data only as necessary to provide their services.

Data Retention

We keep personal data only for as long as necessary for order processing, customer support, legal obligations, accounting, tax records, dispute resolution, and legitimate business purposes.

Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable data protection laws, you may have the right to:

– Request access to your personal data
– Request correction of inaccurate or incomplete data
– Request deletion of your personal data where legally possible
– Object to certain processing activities
– Request information about how your data is processed
– Withdraw consent where processing is based on consent

To exercise your rights, please contact us through the Contact page.

International Customers

If you place an order from outside Türkiye, your personal data may be processed in Türkiye and may be shared with international shipping, payment, or service providers where necessary to complete your order.

Children’s Privacy

Our website is not intended for children to make purchases without parental or guardian consent. If you believe that a child has provided personal data without permission, please contact us.

Changes to This Privacy Policy

Aisha Art may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact

For questions about this Privacy Policy or your personal data, please contact us through the Contact page.